Archive for the ‘ OTRS ’ Category
Modificare il file “Article.pm” aggiungendo: 1) at line 1097, it was created the procedure ArticleLastArticle 2) the line at 1474 3) at line 2524 where we invented a tag named to be replaced by the content (Body) of the last article (accessed by the new procedure) which would be the solution (when closing a ticket) [ CONTINUA A LEGGERE ]